Coca-Cola

The New
Coca-Cola App

User experience, business model and brand look
Marketing Units HQ·August 2026
The new home screen

Agenda

01
Why We Changed
The shift in thinking behind the new app
02
A Tour of the New App
Screen by screen: what the consumer meets in every area
03
The New Engagement Model
How consumers progress, what they earn, and why it is fair to everyone
01

Why We Changed

Why we set out
Why We Changed

From an Entertainment App to a Useful One

Current version
Entertainment and experience
A tool for building brand image and desirability among target audiences - experience, play and excitement.
New version
A useful, everyday tool
A practical tool that elevates the drinking experience and shapes consumer behavior. A stronger connection to the product.
02

A Tour of the New App

Screen by screen: what the consumer meets

The New App at a Glance

Home screen
My Drinks area
Event ticket
Engagement meter
App Tour

OnboardingThe first entry

A short, friendly walkthrough that introduces the new experience from the very first moment
A quick introduction to the world of opportunities and the engagement meter - in simple, visual language
We explain what is in it for the consumer - before the first screen of the app
Designed in the new white-and-red language - a brand experience from second one
App Tour

Home ScreenA new look: bright, modern and clean

The whole design was rebuilt on the brand's new visual language
Leaving the black-and-red behind
Aligning with global's new brand direction
A bright, focused palette - clean white with bold Coca-Cola red
Strong red action buttons - easy, fast, intuitive progress
The new home screen
App Tour

The Engagement MeterFilling the monthly bottle

The consumer does not see a dry number count - they feel exciting progress
A refreshing cycle - the meter resets on the 1st of every month, creating competition and interest
Curiosity by design - exclusive reward tiers appear locked, pushing consumers to keep going
A range of actions - not just content: code scanning, sharing and games
Engagement meter screen
App Tour

VibezEvent tickets

Buying tickets to Coca-Cola events inside the app - without ever leaving it
1
Arriving through an opportunity
Winning an opportunity or completing dedicated content leads to the purchase
2
Purchase inside the app
A full ticket-buying experience for brand events
3
Tickets in the personal area
Purchased tickets are stored in the personal area - including a QR code for entry
Coca-Cola Diner ticket in the personal area
App Tour

The Story Experience

The brand's social feed inside the app
Connected to every social asset
Fully connected to the brand's social channels - one content source, presence everywhere
Content arrives on its own
Everything posted on social appears in the app automatically
Rewarded with engagement
Every story view counts toward the user's engagement meter
A live conversation with consumers
Polls, quizzes and votes inside the story - a two-way conversation that deepens the relationship
The story experience on the home screen
App Tour

The "My Drinks" Area

Where digital meets the physical world - the only area where the caps mechanic remains
Buying drinks and redeeming directly at the branded vending machines
Buying Coca-Cola products with convenience-store partners (am:pm / Alonit)
Enter the product code from the purchase - and receive caps as a reward
My Drinks area screen
App Tour

Content AreasWhat the consumer meets

Content is the fuel of the engagement meter - varied, short and always refreshed
Quizzes and games
Short, fun games that fill the engagement meter
Seasonal campaign challenges
Missions around the year's big campaigns - summer, holidays and events
Hosting franchise brands
A stage for the company's franchise brands - content and activities inside the app
Music and food worlds
Content around the target audience's interests, tied to brand events
Golden special content
Exclusive zones that unlock only for highly engaged users
Surveys - data worlds
Consumer surveys that build rich brand data on the target audience
Sample screen - quizzes and games
App Tour

Content AreasWhat the consumer meets

Content is the fuel of the engagement meter - varied, short and always refreshed
Quizzes and games
Short, fun games that fill the engagement meter
Seasonal campaign challenges
Missions around the year's big campaigns - summer, holidays and events
Hosting franchise brands
A stage for the company's franchise brands - content and activities inside the app
Music and food worlds
Content around the target audience's interests, tied to brand events
Golden special content
Exclusive zones that unlock only for highly engaged users
Surveys - data worlds
Consumer surveys that build rich brand data on the target audience
Sample screen - seasonal campaign challenges
App Tour

Content AreasWhat the consumer meets

Content is the fuel of the engagement meter - varied, short and always refreshed
Quizzes and games
Short, fun games that fill the engagement meter
Seasonal campaign challenges
Missions around the year's big campaigns - summer, holidays and events
Hosting franchise brands
A stage for the company's franchise brands - content and activities inside the app
Music and food worlds
Content around the target audience's interests, tied to brand events
Golden special content
Exclusive zones that unlock only for highly engaged users
Surveys - data worlds
Consumer surveys that build rich brand data on the target audience
Sample screen - franchise brands
App Tour

Content AreasWhat the consumer meets

Content is the fuel of the engagement meter - varied, short and always refreshed
Quizzes and games
Short, fun games that fill the engagement meter
Seasonal campaign challenges
Missions around the year's big campaigns - summer, holidays and events
Hosting franchise brands
A stage for the company's franchise brands - content and activities inside the app
Music and food worlds
Content around the target audience's interests, tied to brand events
Golden special content
Exclusive zones that unlock only for highly engaged users
Surveys - data worlds
Consumer surveys that build rich brand data on the target audience
Sample screen - music and food worlds
App Tour

Content AreasWhat the consumer meets

Content is the fuel of the engagement meter - varied, short and always refreshed
Quizzes and games
Short, fun games that fill the engagement meter
Seasonal campaign challenges
Missions around the year's big campaigns - summer, holidays and events
Hosting franchise brands
A stage for the company's franchise brands - content and activities inside the app
Music and food worlds
Content around the target audience's interests, tied to brand events
Golden special content
Exclusive zones that unlock only for highly engaged users
Surveys - data worlds
Consumer surveys that build rich brand data on the target audience
Sample screen - golden special content
App Tour

Content AreasWhat the consumer meets

Content is the fuel of the engagement meter - varied, short and always refreshed
Quizzes and games
Short, fun games that fill the engagement meter
Seasonal campaign challenges
Missions around the year's big campaigns - summer, holidays and events
Hosting franchise brands
A stage for the company's franchise brands - content and activities inside the app
Music and food worlds
Content around the target audience's interests, tied to brand events
Golden special content
Exclusive zones that unlock only for highly engaged users
Surveys - data worlds
Consumer surveys that build rich brand data on the target audience
Sample screen - surveys and data
App Tour

Home ScreenBefore and after

Previous home screen - black design
Before - black design
The new home screen
After - white and red
03

The New Engagement Model

From caps to opportunities
Engagement Drivers

Small Habits That Bring the Consumer Back Every Day

See you tomorrow too?
Building quick daily visit habits - every daily check-in fills the bottle
Keep the streak going?
A special reward for five days in a row
Worth finishing what you started
Completing content to the end - videos, surveys and quizzes - earns engagement
Open a can, open a gap
Every can scanned into the app earns caps in the drinks area
The New Engagement Model

Caps vs. Opportunities

The Caps Model The Opportunities Model Reset Endless accumulation Resets on the 1st of every month Equality between users Built-in advantage for veterans Everyone starts equal every month Accrued value Every cap carries monetary value No accrued value Budget High, accumulating costs A clear, known budget
The new Coca-Cola app
4/10
We are going live
See you at launch
Home screen of the new app
Coca-Cola

Thank you!

Marketing Units HQ · August 2026